About Us
LiveGreeter is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.
The Live chat People
24/7 Real-time Customer Service
We ensure round the clock service for your business through our global live chat centers. Our service will be always online, 24 hours a day, 365 days a year.
Re-Engagement
Real-time visitor insights allow our agents to personalize customer service experience in its entirety.
Intelligent Conversations
Combining human intelligence with the efficiency of bots to deliver exceptional customer service experiences so you get the best of both worlds.
Real-time QC Assistance
Chat agents can buzz the Quality Control team whenever they feel the need for assistance and will be provided immediate assistance.
Multilingual Support
We are the only live chat provider with agents offering service in 5 languages including English, Arabic, Spanish, French and German.
Visitor Behavior Tracking
Our agents are better able to understand a visitor’s behavior by actively gauging a visitor’s journey on the website.
The Live Chat Technology
Customization
Every aspect of our technology is fully customizable to meet your business needs. New features can be added as and when required.
Canned Messages
Pre-defined responses to help agents respond to frequently asked questions without having to type out redundant answers each time.
Textpathy
Allows agents to see what a visitor is typing even before they hit the send button so they are better prepared for the upcoming questions.
Fully Responsive & Compatible
Our technology works seamlessly across all desktops, tablets and mobile devices irrespective of the operating system and browser.
CRM Integration
Our technology seamlessly integrates with your existing CRM software so customer management is never an issue.
BI Reports
Through Business Intelligence Reports look at your business performance so you always stay in control.
Affiliate Services
Our Clients
CONTACT US
Address: 17, Block E2 Gulberg III, Lahore
Email: info@livegreeter.com
